Privacy Policy

Last updated: January 2025

1. Data Controller

Menty is operated from the Netherlands. For questions about this privacy policy or your personal data, contact us at support@getmenty.app.

2. What Data We Collect

We collect and process the following personal data:

  • Account data: Name and email address (for authentication)
  • Wellness data: Mood ratings, energy levels, daily reflections
  • Goals and progress: Personal goals, milestones, life situations
  • Conversations: Messages with the AI companion
  • Technical data: Device type, app version, crash logs

3. Legal Basis for Processing (GDPR Art. 6)

We process your data based on:

  • Contract performance (Art. 6(1)(b)): To provide the Menty service you signed up for
  • Legitimate interest (Art. 6(1)(f)): To improve our service and prevent abuse
  • Consent (Art. 6(1)(a)): For optional features like push notifications

4. How We Use Your Data

  • Provide and personalize the AI companion experience
  • Track your wellness journey and generate insights
  • Send check-in reminders (if enabled)
  • Improve and maintain the service
  • Respond to support requests

5. Data Sharing and Third Parties

We share data with:

  • RevenueCat (USA): Subscription management - processes purchase data
  • Cloud providers (EU/USA): Secure data hosting
  • AI providers: To power companion conversations (data is not used to train models)

For transfers outside the EU/EEA, we rely on Standard Contractual Clauses (SCCs) or adequacy decisions.

6. Data Retention

We retain your data for as long as your account is active. When you delete your account, all personal data is permanently deleted within 30 days, except where retention is required by law.

7. Your Rights (GDPR)

Under EU law, you have the right to:

  • Access your personal data (Art. 15)
  • Rectify inaccurate data (Art. 16)
  • Erase your data ("right to be forgotten") (Art. 17)
  • Restrict processing (Art. 18)
  • Data portability - receive your data in a structured format (Art. 20)
  • Object to processing based on legitimate interest (Art. 21)
  • Withdraw consent at any time (Art. 7)

To exercise these rights, email support@getmenty.app. You can delete your account directly in the app settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security assessments.

9. Children

Menty is not intended for children under 16 years of age. We do not knowingly collect data from children under 16.

10. Cookies and Tracking

The Menty app does not use cookies. We do not track you for advertising purposes. We do not sell your data.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated through the app or email.

12. Complaints

If you believe we have violated your privacy rights, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

13. Contact

For privacy-related questions: support@getmenty.app